Privacy Policy

Effective Date: January 28, 2025

1. Introduction

At bathaocalls.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our platform.

2. Information We Collect

• For Callers: Name, display name, profile picture, phone number, email address, username, password (encrypted), date of birth, Aadhaar number, gender, categories of interest, and bank account details for payouts.
• For Users: Name, username, password (encrypted), phone number, email address (for payment verification), and wallet balance details.
• Automatic Data: Device information, IP address, browser type, and activity logs.

3. How We Use Your Information

• To provide and improve our services.
• To verify user and caller identities and ensure platform security.
• To process payments, manage wallets, and facilitate payouts.
• To communicate updates, promotions, or support-related information.
• To comply with legal and regulatory obligations.

4. Data Protection

• Passwords are stored securely using encryption (MD5 for callers, MD4 for users).
• Bank details are stored securely and used solely for payout processing.
• Data is transmitted over secure SSL connections (Let's Encrypt).
• We implement strict access controls to protect your information.

5. Data Sharing

• We do not share your personal information with third parties, except as required by law or with your explicit consent.
• We may share data with payment gateways (e.g., Razorpay) to facilitate transactions.

6. User Rights

• Access and review your personal information.
• Request corrections or updates to your data.
• Request deletion of your account and associated data (subject to legal obligations).
• Opt-out of marketing communications.

7. Retention of Data

• We retain personal information for as long as necessary to provide our services and comply with legal obligations.
• Inactive accounts may be deleted after a specified period.

8. Cookies and Tracking

We use cookies to enhance your experience and track platform usage. You can manage cookie preferences through your browser settings.

9. Security Measures

• Regular security audits and updates.
• Monitoring for unauthorized access or suspicious activities.
• Encryption of sensitive data during storage and transmission.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Continued use of the platform signifies your acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us: